Richmond, CA Pediatricians | Sutter Health Doctors
Pediatrics • Richmond, CA
Ratings by platform
- Healthgrades (Dr. Karen Kruger): 5.0/5.0 (2 reviews)
- Healthgrades (Dr. Patricia Castaneda-Davis): 5.0/5.0 (1 review)
- Vitals (Dr. Rebecca White): Not explicitly stated (mixed sentiment) (1 written review)
What patients say
Patients praise
- Positive experiences with individual pediatricians, including being thorough, good listeners, and strong advocates for child health
- High likelihood to recommend specific doctors due to clinical expertise and bedside manner
Common complaints
- Concerns regarding billing practices, including unexpected charges and difficulties with insurance verification
- Complaints about scheduling, appointment availability, and long wait times
- Frustration with communication, specifically difficulties reaching administrative staff and lack of email support
- Reports of perceived incompetence or lack of accountability in office staff
In patients' words
"We have been so happy with our experience. She is excellent diagnostician and a good advocate for my daughter's needs. She is a good listener and doesn't worry about rushing off to next."
— Healthgrades Patient Review"The frequent ineptitude by their clinicians and support staff is shocking. And there is no accountability when they sREMOVEDup - on your body."
— BBB Patient Review"Very frustrating dealing with Sutter Health Billing Department. It behaves like a collection agency and is not interested in looking at the information I mailed them."
— PissedConsumer ReviewMore clinics in Richmond
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