Ophthalmology at Richmond Medical Center
Ophthalmology • Richmond, CA
Ratings by platform
- Vitals (for Dr. Nikisha Richards, MD): 4.7 out of 5 stars (based on 28 ratings) (28 ratings and 25 reviews)
- Facebook (VCU Department of Ophthalmology): 92% recommend (11 reviews)
What patients say
Patients praise
- high satisfaction with medical care and surgical outcomes from specific providers
- praise for efficient and responsive staff when experienced directly under certain doctors
- general recommendation of specific ophthalmologists for their expertise and disposition
Common complaints
- concerns regarding billing transparency and sudden billing discrepancies
- reports of long wait times for appointments and between arrival and being seen by providers
- complaints about unprofessional staff and rude behavior toward patients
- perceived lack of concern or dismissiveness from some medical staff regarding patient needs
In patients' words
"Dr. Richards has a wonderful disposition and is a credit to her profession. Her staff is efficient and customer friendly. When I did call with a question, the staff responded immediately."
— Vitals review for Dr. Nikisha Richards"His attitude changed completely. He was abrupt, condescending, and sarcastic. After that visit, I never returned to the practice or saw him again."
— WebMD review for Dr. Edmund Trice"Be cautious with their billing practices. I was quoted one price for cataract surgery, but was ultimately charged nearly 50% more. When I followed up to understand the discrepancy, my concerns were ignored—and the account was suddenly sent to collections."
— LocalityBiz review for Virginia Eye InstituteMore clinics in Richmond
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