Virginia Cancer Institute: Home
Hematology/Oncology • Richmond, VA
Ratings by platform
- Yelp (Richmond - Virginia Cancer Institute): 3.0/5 (4 reviews) (4)
- Yelp (brand page / overall): 3.2/5 (16)
- Birdeye (Petersburg, VA location page): 3.8/5 (48)
- BBB (Richmond profile): No BBB rating (insufficient info) (N/A)
What patients say
Patients praise
- Some reviewers describe knowledgeable doctors and responsive follow-up
- Some reviewers praise staff in areas like scheduling/communications and infusion/clinic professionalism
Common complaints
- Complaints about customer service and delays in obtaining important documents
- Claims of inadequate coordination/authorization leading to large bills
- Reports of poor bedside manner (patients/family made to feel dismissed)
- Concerns about fit between patient and doctor and perceived superficial/inflexible care
In patients' words
""Your company is horrible and the customer service actually sucks. we waited a month and a bit to get important documents...""
— localitybiz.com (Richmond, VA) - reviewer excerpt""Doctors are ok, but the support staff is awful. They ordered a lab test for me and due to not getting pre authorization, I am stuck with a 3,500$ bill...""
— yelp.ca brand page - reviewer excerpt""JAMES L. KHATCHERESSIAN, MD and his team are awful. They made my mom feel dumb... gaslighted her...""
— yelp.ca brand page - reviewer excerpt""The staff has always greeted me and spoke respectfully. They take your phone calls when there is a reason to change an appointment... and the wait is not long.""
— localitybiz.com (Richmond, VA) - reviewer excerptMore clinics in Richmond
Division of Hematology, Oncology and Palliative Care
Patients praise: Highly knowledgeable and skilled physicians · Compassionate and caring approach by many providers.
Hematology - HCA Virginia
Patients praise: many patients express gratitude for knowledgeable and thorough medical care · some physicians praised for being compassionate, patient, and good listeners.
Rheumatology - Richmond Health Network
Patients praise: Physicians are often described as knowledgeable, thorough, and caring · Many patients appreciate doctors who take their time to explain conditions and listen to concerns.
Physical Therapy Richmond KY - H2 Health
Patients praise: compassionate and personalized care · professional and expert staff.
Top Physical Therapists in Richmond, KY 40475 (171 North ...
Patients praise: Professional and knowledgeable staff · Personalized care and attentive listening.
Cardiothoracic Surgical Associates - Henrico Doctors' ...
Patients praise: highly skilled surgical team · professional and caring staff.
Comparing your options?
Browse other clinics in Richmond, or filter by state and specialty to compare patient ratings.