Hematology - HCA Virginia
Hematology/Oncology • Richmond, VA
Ratings by platform
- Healthgrades (Dr. John Barrett): 4.7/5 (3)
- Healthgrades (Dr. David Trent): 3.1/5 (15)
- Healthgrades (Dr. Bruce Hough): 3.07/5 (14)
- Vitals (Dr. William Irvin Jr.): 3.6/5 (15)
- MedicalNewsToday (Dr. Joshua McFarlane): 5.0/5 (1)
What patients say
Patients praise
- many patients express gratitude for knowledgeable and thorough medical care
- some physicians praised for being compassionate, patient, and good listeners
- reports of efficient and professional nursing staff, particularly in infusion centers
- high ratings for specific practitioners for clear explanations and taking time to address patient concerns
Common complaints
- reports of dismissive, arrogant, or abrasive bedside manner from some physicians
- concerns regarding poor communication and lack of empathy during sensitive medical encounters
- complaints about administrative issues including difficulty scheduling, unresponsive front desk staff, and unanswered phone messages
- instances of patients feeling rushed during appointments
In patients' words
"I found him to be a bully who views himself as in charge and patients have no say... I just met with the Dr. K. He was abrasive and non caring and non compassionate."
— Healthgrades (Dr. James Khatcheressian)"He was more than just thorough and I feel went beyond expectations. I would Certainly recommend this doctor as he was very thorough explained things very well listened very well..."
— Healthgrades (Dr. John Barrett)"Absolute horrible experience with the female receptionist and their inability to return phone messages!... But then to be berated by the receptionist is a different ball game."
— LocalityBiz (Virginia Cancer Institute)"Hough treated a family member briefly for cancer before she passed a while back. He had quite possibly one of THE worse bedside manners I've ever encountered in a doctor."
— Healthgrades (Dr. Bruce Hough)More clinics in Richmond
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