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3 Tri-Cities Pharmacy Locations

PharmacyRichland, WA

★★★★☆3.7/554 reviews across 1 platforms

Ratings by platform

  • Birdeye (aggregating Google and Facebook): 3.7 out of 5 stars (based on 54 reviews) (54)

What patients say

Patients praise

  • Friendly, kind, and knowledgeable staff
  • Personalized, attentive customer care
  • Efficiency and quick service (in independent pharmacies)
  • Easy transitions and helpful refill processes
  • Helpful advice regarding health concerns

Common complaints

  • Perceived rudeness from staff
  • Long wait times or slow service
  • Difficulty reaching pharmacy by phone
  • Automated system issues
  • Frustration with prescription transfer or processing errors

In patients' words

"This pharmacy is very organized and has excellent service when you send for refills. The staff are very friendly and kind. They will stop to help if you have a health question."

LocalityBiz (RX Pharmacy review)

"Their phones just hang up on you when you try to get through... I attempted to get a prescription filled in Spokane... he was clueless and again so rude."

LocalityBiz (CVS Pharmacy review)

"I love the personal attention they give you as opposed to the big pharmacy feel you get when you go..."

MapQuest (Malley's Pharmacy review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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