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Occupational Therapy | Kadlec - Providence logo

Occupational Therapy | Kadlec - Providence

Occupational TherapyRichland, WA

★★★★★4.8/52,180 reviews across 3 platforms

Ratings by platform

  • Birdeye (Kadlec Healthplex): 4.1 out of 5 stars (56 reviews)
  • Providence (Kadlec Senior Clinic): 4.8 out of 5 stars (1,753 ratings)
  • Providence (Physical Medicine and Rehabilitation): 4.8 out of 5 stars (371 ratings)

What patients say

Patients praise

  • Some patients and staff report positive experiences with the care and treatment provided by professionals
  • High ratings for specific specialized departments like the Kadlec Senior Clinic and Neuroscience Center
  • Supportive staff environment mentioned in some workplace feedback

Common complaints

  • Reports of poor communication, responsiveness, and difficulty scheduling appointments
  • Concerns regarding staff conduct and bedside manner in some hospital departments
  • Allegations regarding management of charity care and billing practices

In patients' words

"Called numerous times. Got nothing but promises and no visit from any nurse or physical therapy or occupational therapy... But this new arrangement is not functioning."

Birdeye (Kadlec Regional Medical Center user review)

"The people and providers really care about their patients. Management is very caring and supportive of their staff."

Indeed (Kadlec Medical Center employee review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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