GI Doctor in Richland, WA - Gastro Health
Gastroenterology • Richland, WA
Ratings by platform
- Healthgrades: 4.2 out of 5 stars (Average across multiple gastroenterologists in the Richland area)
- Tri-Cities Gastroenterology (Digestive Wellness Center) Testimonials: 4.83 out of 5 stars (25 reviews)
- Vitals: 4.3 out of 5 stars (Not explicitly specified)
What patients say
Patients praise
- High quality of medical care and clinical expertise reported by many patients
- Staff described as caring, friendly, and attentive, often putting patients at ease before procedures
- Providers praised for being thorough, listening well, and explaining medical conditions clearly
- Effective communication of procedure information and health plans mentioned as a benefit
Common complaints
- Occasional complaints regarding administrative processes such as billing
- Reports of front desk staff interactions sometimes being challenging
- Some patients have perceived specific doctors as appearing rushed or uninterested during appointments
In patients' words
"Kelsey is the best! She listens to me, explains things, and is very personable."
— Healthgrades Patient Review"Although these are not procedures that are pleasant, the staff made it much easier by being so caring. One thing that really impressed me was how friendly everyone was, which really put me at ease."
— Digestive Wellness Center Testimonial"This care provider was very cold. He seemed rushed and uninterested. He seemed like he was bothered be me being there and made me feel like a nuisance."
— Vitals Patient Review of Dr. Charles HamesMore clinics in Richland
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