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Pediatrician in Richardson, TX

PediatricsRichardson, TX

★★★★★4.5/5234 reviews across 6 platforms

Ratings by platform

  • Birdeye: 4.9/5 (93)
  • Healthgrades: 4.6/5 (10)
  • Healthgrades: 4.3/5 (10)
  • Healthgrades: 3.8/5 (31)
  • Vitals: 4.3/5 (53)
  • Vitals: 4.6/5 (37)

What patients say

Patients praise

  • Compassionate, kind, and attentive bedside manner
  • Willingness to listen to parent and child concerns without rushing appointments
  • Thorough and accurate diagnostic capabilities reported by many families
  • Convenient after-hours or urgent care options for non-emergencies
  • Long-standing relationships with families over many years

Common complaints

  • Long wait times for appointments and in-office visits
  • Staff professionalism and communication issues, including difficulty getting phone calls returned
  • Concerns regarding diagnostic accuracy and treatment plans
  • Practice policies regarding vaccinations
  • Difficulty obtaining medical records when changing providers

In patients' words

"He truly cares about his patients and never makes you feel like you are over reacting. He is patient... I'm always able to get my questions answered over the phone right away!"

Birdeye review for Dr. John R. Porter

"Dr. Ahmed is not very professional and she's not very knowledgeable. She doesn't spend time with her patients, rushes out quickly. Her staff are okay. But the I'm going to stop taking my daughter to her clinic as the wait time is very long."

Vitals review for Dr. Anisa Ahmed

"Dr Touchstone is awesome but her office staff are the reason I changed providers. They do not return phone calls, confuse messages and leave out important details."

Vitals review for Dr. Joy L. Touchstone

"Every visit has at least two hours wait in spite of I always make an appointment one day earlier... She is really rude and aggressive."

Healthgrades review for Dr. Kalavalli Ezekiel

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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