Chronic Disease Management in Dallas - Hillcrest Internal Medicine
Chronic Disease Management • Richardson, TX
Ratings by platform
- LocateHub: 4.9/5 (Aggregate) (326)
- Apple Maps/Yelp integration: 3.0/5 (Approximate) (Not explicitly stated (based on mixed Yelp/Maps feedback))
What patients say
Patients praise
- Highly regarded physicians, specifically Dr. Hawkins and Dr. Stock
- Physicians described as attentive, intelligent, and thorough listeners
- Patients appreciate that the doctors do not make them feel rushed during visits
- Convenient online booking for new patients
Common complaints
- Difficulties with front office staff and phone responsiveness
- Occasional reports of unprofessional or rude behavior by administrative personnel
In patients' words
"I am completely satisfied with Dr. Hawkins as my Primary Care Physician. She is an excellent and very intelligent Doctor. I definitely recommend her."
— Hillcrest Internal Medicine official website reviews page"The doctor is great but the front desk people are horrible. They will not answer the phone. I sat on hold for 10 minutes and when I went up to the office she was at the front desk playing on her phone."
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