Therapy & Psychiatry in Reston, VA - 12007 Sunrise Valley Dr
Mental Health Services • Reston, VA
Ratings by platform
- LifeStance Therapists & Psychiatrists (Birdeye): 4.3/5 (78)
- Columbia Associates Therapists and Psychiatrists (Birdeye): 4.7/5 (10)
- Grace (Hyang gi) Lee, Psychiatric Nurse Practitioner (Birdeye): 5.0/5 (4)
What patients say
Patients praise
- Appreciation for individual clinicians, with reports of providers being thorough, kind, and knowledgeable
- Patient satisfaction with the quality of direct clinical care and medication management from specific doctors and nurse practitioners
Common complaints
- Difficulties with administrative communication, including scheduling, prescription refills, and front desk responsiveness
- Concerns regarding billing practices, such as unexpected cancellation fees and collection notices
- Reports of long wait times for appointments and delays once at the office
- Mixed patient perceptions regarding clinical care, with some reporting dismissive or generic treatment approaches
In patients' words
"Dr. Shankar is incredibly kind-hearted, always approaching every conversation with warmth and genuine care. She’s attentive and thoughtful, never rushing appointments and always taking time to listen carefully to my concerns."
— LifeStance Health Patient Review"I was baited into a cancellation charge of $125 when she is the one that asked me to reschedule my appointment! This is the worst experience I have had in any medical field."
— LifeStance Therapists & Psychiatrists Patient Review"great provider, Jessica is super helpful and wonderful. she is the reason i go here. the front desk/reception is not good. they are very hard to get in touch with... I have to call many many times to get simple problems resolved."
— Columbia Associates Patient ReviewMore clinics in Reston
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