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Inova Behavioral Health Services

Mental Health ServicesReston, VA

★★★☆☆2.6/585 reviews across 4 platforms

Ratings by platform

  • Birdeye (Outpatient - Fairfax): 2.8 out of 5 stars (13 reviews) (13 reviews)
  • Birdeye (Outpatient - Alexandria): 1.8 out of 5 stars (19 reviews) (19 reviews)
  • Rehab.com (Outpatient - Fairfax): 2 out of 5 stars (17 reviews) (17 reviews)
  • Birdeye (Inpatient - Fairfax): 3.2 out of 5 stars (36 reviews) (36 reviews)

What patients say

Patients praise

  • Positive experience with specific individual therapists/providers

Common complaints

  • Difficulty scheduling appointments or receiving intake assistance
  • Perceived dismissiveness or lack of empathy from medical staff and psychiatrists
  • Issues with medication refills and coordination of care
  • Concerns regarding patient safety, facility environment, and respect for patient rights during inpatient stays

In patients' words

"Avoid this place if you value your mental health. They treat their patients like they are nothing but drug seeking criminals. ... They do not care about their patients as human beings."

Birdeye Review

"Getting a refill for needed medication is very difficult. We have been trying since last week but nurses don't look at messages or listen to voicemails."

Rehab.com Review

"The behavioral health people completely, I mean completely, disregard you. You are just another number. They pursue meds not even conversation."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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