Mental Health Care & Therapy in Reston, VA
Mental Health Services • Reston, VA
Ratings by platform
- LifeStance Therapists & Psychiatrists: 4.3/5 stars (78 reviews)
- Greenbrook Mental Wellness Centers: 4.4/5 stars (7 reviews)
- Columbia Mental Health: 3.7/5 stars (57 reviews)
- Dr. Stephanie E. Waggel, MD: Not explicitly provided but described as consistently positive (67 ratings/65 reviews)
What patients say
Patients praise
- Individual providers (therapists and psychiatrists) are often praised as kind, attentive, and helpful
- Many patients report positive, life-changing outcomes from specialized treatments (e.g., TMS, therapy)
- Some practitioners are noted for their professional and thorough communication style
Common complaints
- Difficulty reaching administrative or front-desk staff
- Communication issues regarding appointments, billing, and prescription refills
- Administrative errors such as billing mistakes or scheduling phantom appointments
- Specific concerns about cold, impersonal, or judgmental interactions with certain providers
In patients' words
"She was extremely attentive, kind, and easy to talk to. She made me feel listened to and understood."
— Patient review of Dr. Stephanie Waggel"The most unprofessional office my family has ever dealt with... The administrative and billing staff are awful."
— Patient review of My Psychiatrist, Reston"TMS has changed my life. The technicians and doctors are incredibly gentle, caring, and lighthearted."
— Patient review of Greenbrook Mental Wellness CentersMore clinics in Reston
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