Urology - Find a Doctor | Northern Nevada Medical Center
Urology • Reno, NV
Ratings by platform
- US News & World Report (NNMC): 3/5 (Patient Experience Score) (not explicitly stated total count)
- Yelp (NNMC): 2.7/5 (148)
- RateMDs (NNMC): 4.8/5 (1)
- US News & World Report (Dr. Matthew McCormack): 4/5 (50)
What patients say
Patients praise
- many individual urologists are highly rated by patients for their knowledge and bedside manner
- several urologists recognized as patients top choice on aggregator sites
- praise for compassionate care and thoroughness in specific instances
- positive feedback for individual medical staff and nurses in certain departments
Common complaints
- concerns regarding office staff professionalism, responsiveness, and communication
- long wait times in emergency and outpatient settings
- patient complaints about feeling rushed or pressured into procedures without sufficient counseling
- inconsistencies in medical instructions provided by different staff members
- reports of degrading experiences due to lack of privacy in certain care areas
In patients' words
"I was made to sit on a bed in the hallway! It felt degrading with no privacy."
— Trustburn review of NNMC"Dr McCormack was quick to collect the cash but then did not explain the procedure and refused to answer questions after."
— RateMDs review of Dr. McCormack"Dr. Lajueness is an awesome Urologist. Not only she is knowledgeable, but also an incredible bedside manners."
— RateMDs review of Dr. LajeunesseMore clinics in Reno
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