Contact Our Reno Eye Care Clinic | Family Eyecare Associates
Optometry • Reno, NV
Ratings by platform
- Birdeye: 4.9 out of 5 stars (720 reviews)
- Yelp (MapQuest): 3.5 out of 5 stars (15 reviews)
What patients say
Patients praise
- Thorough and professional doctors
- Friendly and helpful staff members
- Personalized family-oriented care
- Modern facility and equipment
Common complaints
- Difficulty reaching staff by phone
- Appointment cancellations and rescheduling issues
- Concerns regarding billing/contact orders
- Mixed patient service experiences
In patients' words
"Dr. Raulino was very thorough and answered all my questions. She and her team were great! The office manager helped my husband and I with getting our glasses. She was extremely kind and helpful in explaining our benefits since we’re double insured."
— Birdeye user review"I waited a month for my first eye exam, confirmed the appointment via text the night before, and then got a call the morning of saying the doctor called in sick. I had to reschedule, and the next..."
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