Urology at Redwood City Medical Center - Kaiser Permanente
Urology • Redwood City, CA
Ratings by platform
- Healthgrades (Dr. George Huang): 4.0/5.0 (4)
- Vitals (Dr. Eric Kwon): 3.7/5.0 (3)
- WebMD/Healthgrades (Dr. Eugene Seto): 4.0/5.0 and 5.0/5.0 (3 and 1)
- Vitals (Dr. Aviva E. Weinberg): 5.0/5.0 (2)
- Birdeye (Kaiser Permanente Redwood City Medical Center Overall): 4.6/5.0 (1,327)
What patients say
Patients praise
- providers described as compassionate, professional, and knowledgeable
- patients feeling respected and listened to by specific surgeons
- praise for thorough communication and effective surgical outcomes in some cases
- high hospital ratings for providing clear recovery information and physician attentiveness generally
Common complaints
- reports of dismissive or inattentive care from some providers
- frustrations with staff courtesy and communication
- concerns regarding hospital administrative issues, such as missing personal belongings and long wait times
- isolated reports of severe patient dissatisfaction with treatment outcomes
In patients' words
"Dr. Huang had to give me bad news but did so professionally and with empathy. He gave me a lot of information and resources before my surgery so I was prepared physically and emotionally."
— Healthgrades Patient Review"HORRIBLE experience. Not listened to and spoken to as if they were the one suffering for months. Do not waste your time."
— WebMD Patient Review"Dr Weinberg is a compassionate doctor who truly cares about her patients. She communicates well and takes her patients' concerns seriously."
— Vitals Patient ReviewMore clinics in Redwood City
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