Mental Health & Wellness - Building 1400 at Redwood City Medical ...
Mental Health Counseling • Redwood City, CA
Ratings by platform
- Birdeye/Google reviews aggregate: 1.6/5 (11 reviews)
What patients say
Patients praise
- Some staff members noted for professionalism and exceptional bedside manner in related departments
Common complaints
- Difficulty accessing care during psychiatric emergencies
- Perceived lack of empathy or care for patients
- Poor communication and difficulty getting appointments/follow-ups
- Feeling abandoned by the system without proper follow-up or care plans
- Challenges with obtaining second opinions or outside referrals
- Unprofessional or annoyed behavior from front desk staff
In patients' words
"I sought help from Kaiser Permanente's mental health services, but the experience left me feeling more abandoned than assisted... Upon discharge, I received no comprehensive follow-up plan or guidance."
— Patient review via Birdeye"Kaiser does not care about their patients; their mental health services are worthless. If you’re looking for help, go somewhere else."
— Patient review via Birdeye"I felt like I was bothering the front desk staff anytime I called... The lady sighed and whispered 'oh my god' in an annoyed tone."
— Patient review via Birdeye/GoogleMore clinics in Redwood City
SOAR Spine and Orthopedics
Patients praise: Highly skilled and knowledgeable physicians · Comprehensive and professional medical evaluations.
Orthopedic Surgery & Sports Medicine - Redwood City, CA, CA
Patients praise: Professional and attentive staff · Compassionate and listening doctors.
Cancer Center Redwood City
Patients praise: Physicians are frequently described as compassionate, knowledgeable, excellent listeners, and easy to talk to · Staff are often noted as kind, professional, warm, and welcoming.
S.T.A.R. Physical Therapy
Patients praise: Highly skilled and knowledgeable therapists · Friendly, supportive, and organized staff.
Sean Berquist, MD
Patients praise: Patient-centered approach with high focus on listening and answering questions. · Ability to explain complex medical subjects in an understandable and direct way..
UCSF Health
Patients praise: Highly professional and knowledgeable physicians · Excellent bedside manner.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.