Overlake Clinics - Redmond Urgent Care
Urgent Care • Redmond, WA
Ratings by platform
- Apple Maps: 2.5/5 (based on 81 reviews) (81)
- Puget Sound Consumers' Checkbook: Not explicitly aggregated as a single star rating but based on 21 consumer reviews/ratings (21)
What patients say
Patients praise
- Professional and attentive care reported by some patients
- Friendly staff interactions mentioned in some reviews
- Effective treatment for specific illnesses/conditions
Common complaints
- Long wait times
- Staff professionalism concerns (specifically access coordinators)
- Surprise billing issues
- Perceived lack of care or attention from some medical staff
- Difficulty with prescription refills
In patients' words
"Beware of surprise billing!!! I was admitted to the urgent care however somewhere during the process of assessing my condition (x-ray etc) I was transferred into the other part of the building..."
— MapQuest"I waited 1.5 hours in the exam room for the doctor and asked the staff twice for an estimated time of arrival, but they kept saying the doctor would be in shortly. I was so upset and left without seei..."
— Apple Maps"Great experience and friendly staff. The care was exceptional and the doctor was very helpful!"
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