EvergreenHealth Urgent Care, Redmond Bella Bottega
Urgent Care • Redmond, WA
Ratings by platform
- Solv Health: 3.1 out of 5 (not specified (average based on variable reviews))
- Apple Maps: 2.3 out of 5 (78)
- Apple Maps (separate entry): 75% favorable (based on context) (8)
What patients say
Patients praise
- Medical staff (PA/doctors) occasionally praised for being friendly and helpful when they can attend to patients
- Efficient, onsite diagnostic services like X-rays (when billed correctly)
Common complaints
- Billing and coding errors, particularly regarding ER vs. Urgent Care charges
- Understaffing and long wait times despite online claims to the contrary
- Unhelpful, dismissive, or poor front-desk customer service
- Communication failures, such as slow follow-up, not sending prescriptions, and difficulties with administrative staff
In patients' words
"Service was great. But the Evergreen billing / coding department is a mess... CAT Scan is $750+. My insurance covers diagnostic testing 100%... Apparently the CAT Scan machine is part of the Evergreen Emergency Room...not their urgent care."
— A-Better-Place.com"DO NOT BELIEVE THE WAIT TIME ON THE WEBSITE!! The wait that shows up on the website is wrong!!! They are significantly understaffed and don’t pick up the phones."
— A-Better-Place.comMore clinics in Redmond
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