Internal Medicine - Summit Health Oregon
Internal Medicine • Redmond, OR
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.5/5 stars (based on 912 reviews) (912 reviews)
- Yelp (Summit Medical Group Oregon - Eastside): 2.3/5 stars (91 reviews)
- Birdeye (Summit Health - Sisters): 2.6/5 stars (7 reviews)
What patients say
Patients praise
- Many patients find staff, including receptionists and medical providers, to be friendly, kind, and compassionate
- Efficient and prompt care noted by many, especially in urgent care walk-in experiences
- Appreciation for thorough explanations and attentive, quality medical care from individual doctors and providers
- Considered a neighborhood favorite in some areas of Bend and surrounding regions
Common complaints
- Concerns regarding long wait times, particularly in urgent care settings
- Administrative and communication challenges, including delays in prescription processing and difficulty getting appointments
- Frustration with rigid gatekeeping policies regarding primary care provider requirements
- Complaints about organizational disorganization and lack of coordination with labs or specialists
In patients' words
"The staff, including receptionists, nurses, and providers, are described as helpful, kind, and thoughtful, making sure patients feel comfortable during their visit."
— Loc8NearMe (Summit Health Urgent Care – Redmond)"These people will gatekeep your doctor, who you have an urgent medical need to see, for a bill from three or more years ago... It's all about the money for summit health."
— Birdeye (Summit Health – Eastside review)"Although the frt counter staff has always been nice, the rest, particularly Dr Ignetson, is a disaster... 3 times ill dealt with her, 3 times she ran me around waiting my time."
— Birdeye (Summit Health - Sisters review)More clinics in Redmond
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