Internal Medicine - Summit Health Oregon
Internal Medicine • Redmond, OR
What patients say
Patients praise
- Many patients find staff, including receptionists and medical providers, to be friendly, kind, and compassionate
- Efficient and prompt care noted by many, especially in urgent care walk-in experiences
- Appreciation for thorough explanations and attentive, quality medical care from individual doctors and providers
- Considered a neighborhood favorite in some areas of Bend and surrounding regions
Common complaints
- Concerns regarding long wait times, particularly in urgent care settings
- Administrative and communication challenges, including delays in prescription processing and difficulty getting appointments
- Frustration with rigid gatekeeping policies regarding primary care provider requirements
- Complaints about organizational disorganization and lack of coordination with labs or specialists
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