High Lakes Health Care
Internal Medicine • Redmond, OR
Ratings by platform
- Apple Maps: 3.0/5.0 (N/A)
- Yelp/MapQuest: 2.0/5.0 (76 reviews)
What patients say
Patients praise
- Appreciation for attentive and thorough physicians and PAs
- Friendly and professional clinic staff and medical assistants
- Effective communication and personalized care plans from specific providers
- Comfortable and supportive environment reported by some patients
Common complaints
- Dissatisfaction with customer service and communication
- Frustration with administrative processes including scheduling and wait times
- Complaints regarding billing practices
- Reports of perceived incompetence by some providers
- Issues with prescription refills and triage communication
In patients' words
"I would give this place zero stars if I could. They have predatory billing practices."
— Yelp review"Dr. Rusfvold is a great PCP. She takes time to listen and understand issues and concerns then provides options."
— Loc8NearMe review"I am pretty frustrated with the care and communication I have received here. They will diagnose you (incorrectly at times) and not even fully inform you of the diagnoses."
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