Behavioral Health | High Lakes Health Care - High Lakes Health Care
Behavioral Health • Redmond, OR
Ratings by platform
- Yelp: 2.3/5 (126 (across Yelp network))
- Apple Maps: 3/5
What patients say
Patients praise
- Some patients find individual physicians and medical assistants to be attentive and helpful
- Appreciation for friendly front desk staff at certain locations
- Some experiences of efficient service and short wait times
Common complaints
- Frustration with communication and responsiveness
- Complaints about administrative processes, phone systems, and appointment scheduling
- Concerns regarding billing practices
- Perceived lack of proactive care or follow-up
- Issues with prescription refills
In patients' words
"I am pretty frustrated with the care and communication I have received here. They will diagnose you (incorrectly at times) and not even fully inform you of the diagnoses."
— Yelp review for High Lakes Health Care, Redmond, OR"I would give this place zero stars if I could. They have predatory billing practices- I went for an annual exam; the PA asked a few questions knowing that they could bill me for specialty care."
— Yelp review for High Lakes Health Care, Bend, OR"Love this clinic! The medical assistants, especially Melissa are phenomenal! So kind!"
— Yelp review for High Lakes Health Care, Redmond, ORMore clinics in Redmond
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