Redlands-Yucaipa Medical Group: Home
Primary Care • Redlands, CA
Ratings by platform
- Birdeye: 3 out of 5 stars (based on 5 reviews) (5 reviews)
- BestProsInTown: Not explicitly stated, but described as offering a mixed experience (32 reviews (Urgent Care center))
What patients say
Patients praise
- High patient satisfaction ratings claimed by the medical group
- Praise for specific doctors and their bedside manner
- Efficient and friendly staff in some instances
- Convenient urgent care services for many patients
Common complaints
- Long wait times for appointments and clinical service
- Issues with office staff communication and availability
- Complaints regarding administrative policies like random lunch hour closures
- Inconsistent experiences with different providers
In patients' words
"Dr. Mehta and his incredible staff are by far the very best medical professionals I have ever experienced."
— Birdeye Review"I took my daughter in today and was told they are closed for 1.5 hrs so the doctor could go to lunch! ... These hours are not posted on the website."
— Birdeye Review"Our group of primary care physicians recently received the highest patient satisfaction ratings of all managed care providers in California."
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