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Pediatrics • Redlands, CA
Ratings by platform
- Vitals (Dr. Ernesto Cruz, MD): 4.7/5 (19 ratings)
- Vitals (Dr. Heather E. Henken, MD): 4.8/5 (13 ratings)
- Vitals (Dr. Cameo A. Carter, MD): 3.6/5 (15 ratings)
- Healthgrades (Dr. Nancy Fernando, DO): 4.8/5 (6 reviews)
- Healthgrades (Dr. Praful Shah, MD): 5.0/5 (4 reviews)
- Healthgrades (Dr. Ernesto Cruz, MD): 5.0/5 (29 reviews)
- WebMD (Dr. Ernesto Cruz, MD): 5.0/5 (20 ratings)
- US News (Dr. Cameo A. Carter): 5/5 (37 reviews total)
What patients say
Patients praise
- Caring, kind, and knowledgeable pediatricians
- Good communication: listens, answers questions, explains conditions and treatments
- Thoroughness and not rushing appointments
- Positive office/staff experience (friendly, courteous, welcoming)
- High likelihood of recommending the doctor
Common complaints
- Limited evidence of complaints in the provided sources; one doctor shows a lower average rating (3.6) suggesting more mixed feedback for that specific provider
In patients' words
"“Love love love him and everyone there! Definitely recommend…”"
— Vitals review text for Dr. Ernesto Cruz"“She takes the time to listen and then explain. She is very thorough and patient during visits.”"
— Vitals review text for Dr. Heather E. Henken"“Dr. Carter is very professional, caring and very kind.”"
— Vitals review text for Dr. Cameo A. Carter"“Takes the time to interact with my children… asks about my husband and other kids… provided excellent advice.”"
— Healthgrades reviews for Dr. Nancy Fernando"“Dr. Shah was spot on with his diagnosis, and helped us so much…”"
— Healthgrades review text for Dr. Praful Shah"“He was my pediatrician when I was younger and he is now my daughter's pediatrician. Dr. Cruz is very attentive, never rushes through the appointment and explains everything very well.”"
— Healthgrades review text for Dr. Ernesto CruzMore clinics in Redlands
Behavioral Health Locations
Patients praise: Some patients report compassionate and knowledgeable doctors and providers · Effective and helpful intensive outpatient programs for specific conditions.
Behavioral Health & Mental Health Services in Redlands, CA
Patients praise: Compassionate, professional, and knowledgeable individual providers (psychiatrists and therapists) · Positive impact on patient mental health and personal growth.
DBH Internet Website
Patients praise: High percentage of positive recommendation on social media platforms · Appreciation for staff members who foster comfortable and non-judgmental environments.
Our Locations - Otolaryngology – Head & Neck Surgery (ENT)
Patients praise: Some patients report positive experiences with knowledgeable and thorough doctors · Courteous and friendly office staff noted by some reviewers.
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