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Family Clinics | Redlands Community Hospital

Primary CareRedlands, CA

★★★☆☆2.6/511 reviews across 2 platforms

Ratings by platform

  • Yelp/MapQuest/Yahoo Local: 2.5 out of 5 stars (11-12 reviews)
  • MedicalRecords.com: 3.5 out of 5 stars

What patients say

Patients praise

  • some patients report satisfactory experiences with specific doctors or staff members
  • clean and modern facilities in some departments
  • positive experiences with specific specialties like endocrinology

Common complaints

  • poor customer service and unprofessional staff communication
  • long wait times and delays in care
  • perceived lack of thoroughness in medical evaluations or misdiagnosis
  • concerns about billing practices (outpatient hospital vs. clinic billing)
  • difficulties with accessing care or scheduling availability

In patients' words

"There was is a change in my insurance and I got referred to Redlands Family and was supr happy to find a good family doc! Great staff !.. awesome doctor !!"

Patient Review (Yelp/MapQuest)

"BEWARE This is not a family clinic, this is an outpatient hospital that is the same to your insurance as going to Redlands Community Hospital. The doctors are contracted and bill separate from..."

Patient Review (Yelp/MapQuest)

"If I could rate this hospital with no Stars I'd be more then than glad to, I've experienced the worse treatment at this hospital."

Patient Review (MedicalRecords.com)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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