Loma Linda University Faculty Medical Group – Redlands ...
Internal Medicine • Redlands, CA
Ratings by platform
- Birdeye (Google): 3.3/5 stars (16 reviews)
- BestProsInTown: Not explicitly stated numerical average (74 reviews)
What patients say
Patients praise
- Professional and kind medical staff and physician assistants
- Efficient and clean clinical environment for some patients
- Friendly check-in experiences reported by some visitors
- High quality of care despite operational issues
Common complaints
- Long wait times for appointments and phone calls
- Difficulties with customer service, including being transferred to wrong departments or getting hung up on
- Some reports of unprofessional or curt staff interaction
- Crowded or loud waiting area environment
In patients' words
"It seems like a consistent issue with the nurses and front desk staff improperly transferring to wrong departments, leaving me on hold for long periods and wasting time."
— LocalityBiz Review"The staff is friendly, helpful, and can accommodate sports physicals at a reasonable cost. Patients appreciate their kind and thorough approach, making for a pleasant and quick experience."
— BestProsInTownMore clinics in Redlands
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