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Birthing Center Services - Mayo Clinic Health System

Birthing CenterRed Wing, MN

★★★★☆4.0/50 reviews across 2 platforms

Ratings by platform

  • US News & World Report: 4 out of 5 stars (Patient Experience Score)
  • Birdeye (Aggregate): 2.6 stars (188 reviews)
  • CMS HCAHPS (2024): 4 out of 5 stars

What patients say

Patients praise

  • High willingness to recommend the facility (91-92% reported)
  • Attentive, informative, and kind nursing and medical staff reported by maternity patients
  • Designated as a Blue Distinction Center for Maternity Care
  • Strong overall patient experience scores (4 out of 5 stars)
  • Supportive environment for both patients and their families

Common complaints

  • Concerns regarding inadequate assessment in emergency services
  • Reports of unprofessional staff communication in non-maternity departments
  • Dissatisfaction with the formal complaint process

In patients' words

"I was surprised by how well they took care of all of us... The nurses were so attentive to me and did everything they could to make sure I was comfortable. But, they also took care of Luc and my mom and sister, who came to be with me. They really went above what I was expecting."

Patient story on Mayo Clinic Health System website

"Dr. Hoang and Nurse Reagan both listened to my concerns, acted on said concerns, and treated me with kindness and humility. Thank you!"

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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