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Ophthalmology & Optometry (Eyes) in Red Wing

Optical Care • Red Wing, MN

What patients say

Patients praise

  • Friendly and professional staff interactions reported by many patients
  • Appreciation for modern technology and detailed exams
  • Convenient 7-day availability and extended hours
  • Positive experiences with specific optometrists like Dr. Chelsea Laden and Dr. Crutchmer

Common complaints

  • Concerns regarding perceived upselling of retinal scans
  • Reports of incorrect lens prescriptions
  • Negative staff interactions or perceived rudeness
  • Challenges with patience in pediatric eye exams
  • Feeling pressured or labeled during eyewear selection

In patients' words

"The doctors have all the top of the line technology to make sure they're giving your eyes the best exam and catching any and everything that might be a concern."

— Patient review on LocalityBiz

"Very deceptive business practices. The “retina scan” has become a money making tool for most optometrists. ... Bam- instant cash $$."

— Patient review on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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