Planned Parenthood - Susie and John Stanley Health Center
Sexual and Reproductive Health • Reading, PA
Ratings by platform
- BerksConnect: 3.7/5 stars (39 reviews)
What patients say
Patients praise
- Staff are consistently described as kind, professional, warm, and courteous
- Clinicians provide excellent, empathetic care that makes patients feel comfortable
- Some patients report quick scheduling and efficient visits
Common complaints
- Significant wait times, sometimes lasting multiple hours despite having an appointment
- Frustration with appointment scheduling and management
- Perceived lack of professional communication regarding wait times and closures
- Restriction on guests/partners accompanying patients during exams
- Past historical inspection reports noting documentation and credentialing deficiencies
In patients' words
"The one good thing I have to say though is the doctors and nurses are incredibly sweet and make you feel comfortable."
— Medical Clinic «Planned Parenthood - Reading Medical Center» review"If you like waiting to be seen for a couple hours after your appointment and being forced to listen to so many peoples ridiculousness then this is the place for you!"
— Medical Clinic «Planned Parenthood - Reading Medical Center» review by Anthony CarrozzaMore clinics in Reading
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