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Planned Parenthood - Susie and John Stanley Health Center

Sexual and Reproductive Health • Reading, PA

★★★★☆3.7/539 reviews across 1 platform

Ratings by platform

  • BerksConnect: 3.7/5 (39 reviews)

What patients say

Patients praise

  • Staff are consistently described as kind, professional, warm, and courteous
  • Clinicians provide excellent, empathetic care that makes patients feel comfortable
  • Some patients report quick scheduling and efficient visits

Common complaints

  • Significant wait times, sometimes lasting multiple hours despite having an appointment
  • Frustration with appointment scheduling and management
  • Perceived lack of professional communication regarding wait times and closures
  • Restriction on guests/partners accompanying patients during exams
  • Past historical inspection reports noting documentation and credentialing deficiencies

In patients' words

"If you like waiting to be seen for a couple hours after your appointment and being forced to listen to so many peoples ridiculousness then this is the place for you!"

— Medical Clinic «Planned Parenthood - Reading Medical Center» review by Anthony Carrozza

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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