Pinwheel Healing Center
Social Work • Raton, NM
Ratings by platform
- LocalityBiz/General Online Reviews: 1/5
What patients say
Patients praise
- Some patients report thorough, compassionate care from individual therapists and nurse practitioners
- Effective intake processes and personalized support reported by some clients
- Appreciation for the availability of mental health resources in the region
Common complaints
- Poor administrative management and communication issues
- High staff turnover and therapist abandonment concerns
- Long wait times for appointments and inconsistent scheduling
- Concerns regarding professional ethics and workplace culture
In patients' words
"My therapist was late on a regular basis... at this point I was frustrated and had a back and forth with the front about professionalism. This resulted in me being discharged and referred out."
— Patient review via LocalityBiz"The providers are amazing and truly work for the clients. Mismanagement runs rampant, and communication is lacking."
— Employee review via IndeedMore clinics in Raton
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