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Raton Location - Pinwheel Healing Center

Social WorkRaton, NM

★☆☆☆☆1.0/50 reviews across 1 platforms

Ratings by platform

  • LocalityBiz/General Online Reviews: 1/5 stars to 5/5 stars (mixed feedback) (Multiple reviews (specific total not consistently aggregated across platforms))

What patients say

Patients praise

  • Some patients report thorough, compassionate care from individual therapists and nurse practitioners
  • Effective intake processes and personalized support reported by some clients
  • Appreciation for the availability of mental health resources in the region

Common complaints

  • Poor administrative management and communication issues
  • High staff turnover and therapist abandonment concerns
  • Long wait times for appointments and inconsistent scheduling
  • Concerns regarding professional ethics and workplace culture

In patients' words

"My therapist was late on a regular basis... at this point I was frustrated and had a back and forth with the front about professionalism. This resulted in me being discharged and referred out."

Patient review via LocalityBiz

"The providers are amazing and truly work for the clients. Mismanagement runs rampant, and communication is lacking."

Employee review via Indeed

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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