Miners Colfax Medical Center
Emergency Medicine • Raton, NM
Ratings by platform
- MedicalRecords.com: 2.7 / 5 stars (15 reviews)
- Facebook: 72% recommendation rate (30 reviews)
- Homefacts.com (based on HCAHPS data): 71% (overall hospital rating) (78 surveys)
What patients say
Patients praise
- Some staff are described as friendly, empathetic, and comforting
- Emergency department staff praised by some for quick triage and attention
- Specific mention of helpful and comforting doctors and med-surg staff
Common complaints
- Long wait times and delays in care
- Reports of rude, terse, or unhelpful staff behavior
- Concerns regarding communication and appointment scheduling processes
- Dissatisfaction with emergency department experience
In patients' words
"I would give 0 stars of I could. First appointment took 3 hours for them to get medical history and blood (with no explanation as to what the blood was for)."
— MedicalRecords.com reviewer Pamela Hennigan"The er staff always get her back and triaged quickly. They are always comforting to her, and good about reassuring her and explaining things."
— MedicalRecords.com reviewer (frequent visitor)More clinics in Raton
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