Doctors & Practitioners
Emergency Medicine • Raton, NM
Ratings by platform
- Healthgrades: 3.3 out of 5 (18 reviews)
- WebMD Care: 4.0 out of 5 (5 ratings)
- Healthgrades: 3.7 out of 5 (3 reviews)
- WebMD Care: 1.0 out of 5 (1 review)
- WebMD Care: 5.0 out of 5 (5 ratings)
What patients say
Patients praise
- thorough explanations of conditions and treatments
- professional and courteous staff interactions
- effective long-term primary care management
- high quality of inpatient hospital care
Common complaints
- perceived incompetence in emergency care
- mixed bedside manner (tough love vs. lacking warmth)
- disappointment with follow-up and communication
In patients' words
"Doug is not sunshine and kittens all the time which is what I look for in a Doctor. The worst is when you feel you left an office with a diagnosis that is more of a guess than anything. Doug makes sure you are taken care of even if that is tough love."
— Healthgrades review of Dr. Douglas Smith"If I could leave less than one star, I would. She is incompetent and should not be allowed to work in emergency medicine. I am emergency medicine trained and know a quack when I see one."
— WebMD Care review of Dr. Elizabeth Newman"He treated my mom when she was admitted to the hospital & he was amazing! He was very thorough, spent quality time & explained everything & ensured understanding of the condition. Followed up closely & very grateful for his excellent patient care! Need more Dr.’s like him definitely."
— WebMD Care review of Dr. Leonardo LopezMore clinics in Raton
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