Urgent Care & Walk-In Clinic - Rapid City Medical Center
Urgent Care • Rapid City, SD
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.5/5 stars (230 reviews)
- Yelp: Not explicitly rated (multiple individual reviews) (18 reviews)
What patients say
Patients praise
- Professional, friendly, and caring medical staff (doctors, nurses, PA)
- Efficient and prompt clinical care during urgent visits
- High-quality clinical attention and thoroughness of physicians
- Clear communication of treatment plans by medical providers
Common complaints
- Inconsistent experiences with administrative and office staff
- Frustrations regarding appointment scheduling and availability
- Concerns related to billing and communication about procedures
In patients' words
"Everyone that I was in contact with had positive attitudes and were so helpful in a very busy office. Thank you!"
— Birdeye review"IN SHORT: Poor & dishonest communication about appointments and procedures. Billing department pretends to be..."
— Yelp reviewMore clinics in Rapid City
Black Hills Urgent Care
Patients praise: friendly and professional staff · short wait times, especially with online scheduling.
Monument Health Rapid City Urgent Care, Lacrosse Street
Patients praise: professional and compassionate staff · efficient care with minimal wait times.
Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.