Black Hills Urgent Care
Urgent Care • Rapid City, SD
Ratings by platform
- Solv, Google, and general directory aggregators: 4.8 to 4.9 out of 5 stars (aggregated) (Hundreds to over 1,700 (aggregated across platforms))
What patients say
Patients praise
- friendly and professional staff
- short wait times, especially with online scheduling
- thorough and knowledgeable medical care
- clean and comfortable facilities
- effective communication from providers
Common complaints
- occasional reports of unfriendly or snappy staff interactions
- rare negative experiences mentioned in isolated reviews
In patients' words
"If I ever have to see someone right away I always choose Black Hills Urgent Care. The treatment is superb and the medical staff are complete angels."
— Solv patient review"His bedside manners were delightful, he was always smiling and happy and never bothered by anything had to say. Excellent care and excellent customer service all the way around!!"
— LocalityBiz patient review"The medical assistant that helped me was unfriendly and made me feel as though I ruined her day just by coming in."
— Solv patient reviewMore clinics in Rapid City
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Patients praise: professional and compassionate staff · efficient care with minimal wait times.
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Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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