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Rapid City
Primary Care

Primary Care

Internal Medicine • Rapid City, SD

★★★★★4.8/5997 reviews across 6 platforms

Ratings by platform

Monument Health Rapid City Clinic (2805 5th St): 4.7/5 stars (404 reviews)
Cathy Hennies, M.D.: 5/5 stars (269 reviews)
Sonalika Khachikian, M.D.: 4.9/5 stars (267 reviews)
Dakota Premier Medical Clinic: 5/5 stars (11 reviews)
Dr. Jamie Schaeffer, MD: 4.5/5 stars (8 reviews)
Dr. Sherri Koch, MD: 4.1/5 stars (38 reviews)

What patients say

Patients praise

providers who listen to concerns and advocate for patients
thorough, knowledgeable, and empathetic care
friendly and professional staff members
efficient and well-organized appointment experiences for many patients
convenient access to lab services on-site

Common complaints

long wait times for appointments and in waiting rooms
perceived lack of attentive patient care by some providers
issues with communication and informed consent for procedures
complaints about hospital food quality
staff rudeness or lack of professionalism in specific instances

In patients' words

"Dr Williamson is the most informative, empathetic doc I’ve met in my 76 years. She not only listens to her patients, she advocates for them."

— Patient review for Monument Health Primary Care NOW

"I take two elderly ladies to appointments at Medical Arts. They are seriously so slow and behind. Every appointment they have had to wait at least a half an hour in the waiting room, then taken back to a room only to wait another 30 to 60 minutes before being seen."

— Patient review for Medical Arts, Rapid City

"I was 12 hours away from home, visiting my parents in Rapid City and I got sick while traveling and had to find a doctor. Dr. Kelli Gunn was so kind, very thorough and professional. And Cathy at the front desk was so friendly and welcoming."

— Patient review for Dakota Premier Medical Clinic