Sanford Health Creekside Clinic in Rapid City, SD
Family Medicine • Rapid City, SD
Ratings by platform
- Healthgrades: 2.3 out of 5 (3)
- Google Maps (via aggregate): 3.7 out of 5 (Multiple (as reported by aggregate site))
What patients say
Patients praise
- Compassionate and knowledgeable providers
- High ratings for specific individual physicians
- Appreciation for long-term patient relationships
Common complaints
- Concerns regarding administrative/front-office staff professionalism and attitude
- Difficulty with scheduling and clinic communication processes
- Complaints about billing practices and unexpected costs
- Perceived lack of personalized care or impersonal interactions from some providers
In patients' words
"Checking in the staff was Stand-off-Ish. 'No warm welcomes here'. ... I get belittled. Then when I ask doctor same thing, she acts the same... Doctor was not at all personable."
— Healthgrades review"I made appointments but tried to cancel because i was afraid of getting surprise bills. ... I am being overcharged and taken advantage of."
— Better Business Bureau complaint (regarding Sanford Health)More clinics in Rapid City
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Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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