Ear, Nose and Throat - Monument Health Locations and Providers
Ear, Nose, and Throat (ENT) • Rapid City, SD
Ratings by platform
- Birdeye: 4.7 out of 5 stars (77 reviews)
- Healthgrades (Dr. Troy Howard): 4.4 out of 5 stars (14 reviews)
- US News (Dr. Troy Howard): 5 out of 5 stars (7 reviews)
What patients say
Patients praise
- Compassionate bedside manner
- Thorough diagnostic approach
- High patient satisfaction for specific providers
- Modern and clean facilities
Common complaints
- Difficult to schedule appointments
- Long wait times
- Rushed appointments
- Communication issues (e.g., didn't listen or explain conditions well)
- Billing/financial concerns and transparency regarding insurance coverage
In patients' words
"Patients frequently praise Dr. Troy Howard for his thorough approach to ear, nose, and throat conditions, with many highlighting his willingness to take time to properly diagnose complex problems... describing him as compassionate, and treating patients like family."
— WebMD/Dr. Troy Howard reviews"What could be improved: Didn't listen or answer questions, Didn't explain conditions well, Staff wasn't friendly, Appointment was rushed, Difficult to schedule appointment, Long wait times."
— Healthgrades/Dr. Troy Howard reviewsMore clinics in Rapid City
Ear, Nose, and Throat (ENT) - Rapid City Medical Center
Patients praise: Thorough/take time diagnosing complex ENT issues (sinus, ear problems, cochlear implants) · Compassionate bedside manner and attentive listening.
Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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