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Foothill Optometric Center

Ophthalmology • Rancho Cucamonga, CA

What patients say

Patients praise

  • Highly rated doctors recognized for thorough, professional, and knowledgeable care
  • Friendly and attentive office staff in many practices
  • Modern facilities with up-to-date equipment and technology
  • Positive experiences with corrective procedures like LASIK and general eye exams
  • Convenient, patient-centered service for families and children

Common complaints

  • Extended waiting times and scheduling delays
  • Complaints regarding administrative staff and customer service quality
  • Reports of poor communication, dismissive bedside manner, and lack of empathy in some instances
  • Specific concerns about billing practices and insurance handling
  • Isolated reports of dissatisfaction with clinical outcomes or exam accuracy

In patients' words

"Friendly professional office and staff. Dr. Tran was also very professional and friendly."

— Healthgrades review for Dr. Kevin Tran

"Dr. Friedman very professional and personable. Staff uplifting, professional, and fun even though high workload. Fast and efficient and caring."

— Birdeye review for Deercreek Vision Center

"She entered the exam room with out saying a word, NO introduction, NO greeting, NO inquiry as to the reason for our vist. She immediately started to exam my 90 yr old father, giving cold, harsh instructions."

— Healthgrades review for Dr. Sylvia Chang

"Many patients praise Dr. Bakhtiary for effectively addressing elevated eye pressure and performing successful glaucoma surgeries, often highlighting the doctor’s dedication to vision preservation."

— Summary of feedback for Pacific Eye Institute

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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