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Pacific Eye Institute

Ophthalmology • Rancho Cucamonga, CA

What patients say

Patients praise

  • professionalism and expertise
  • thorough examinations and clear explanations
  • friendly and welcoming office staff
  • high satisfaction with surgical outcomes like LASIK
  • clean and well-maintained office environments

Common complaints

  • long wait times
  • perceived lack of empathy or poor bedside manner from some providers
  • frustration with scheduling and staff communication
  • rushed appointments

In patients' words

"Initially impressed with front office staff and PA. Positive impression changed with Dr. Chang. She entered the exam room with out saying a word... she was vague, dismissive, then literally walked out of the room."

— Healthgrades review regarding Dr. Sylvia Chang

"Dr. Christopher Blanton & staff exceeded my expectations in every way... No pressure, highly skilled, confident in their results and pre & post care has been excellent."

— WebMD review regarding Dr. Christopher Blanton

"Dr. Friedman very professional and personable. Staff uplifting, professional, and fun even though high workload. Fast and efficient and caring. You are not a number."

— Birdeye review regarding Dr. Brandon Friedman

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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