Duke Gastroenterology of Raleigh

Patients praise

• High quality of medical care and expertise from certain physicians
• Professional and informative care team interactions for specific procedures (e.g., colonoscopies)
• Clean and efficient clinic environment in some instances

Common complaints

• Very long scheduling wait times (often several months or over a year)
• Perceived lack of compassion or poor communication from some providers and staff
• Administrative and scheduling errors, including mismanaged appointments and laboratory referrals
• Dissatisfaction with the health system's policies and coordination of care