Family EyeCare & Contact Lens Center
Optometry • Quincy, IL
Ratings by platform
- Birdeye/Google: 4.9/5 (904 reviews)
What patients say
Patients praise
- Thorough, professional, and knowledgeable optometrists and staff
- Friendly, warm, and helpful customer service environment
- Efficiency and organization, often resulting in on-time appointments
- Effective communication and explanation of procedures/care
Common complaints
- Occasional longer-than-expected wait times
- Complaints regarding insurance coverage communication and billing transparency
- Isolated reports of unsatisfactory patient-provider interactions
In patients' words
"I love the friendliness of the staff, they let you know if you need anything they're available to help. Dr. Krohn is amazing, caring and thorough."
— Birdeye reviewer"I had an excellent experience at Family Eye Care . The staff was incredibly friendly and welcoming from the moment I walked in. What really impressed me was their efficiency - my appointment started right on time, and the entire visit had a quick turnaround without feeling rushed."
— LocalityBiz reviewer"I was told that my insurance did not cover eye glasses, when, in fact my insurance does, I feel discriminated against. Other than picking up my prescription I will never return there again..."
— Yelp reviewerMore clinics in Quincy
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Quincy Medical Group
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Plastic & Reconstructive Surgery | Quincy Medical Group
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