Eye & Vision Institute & HQ Eyes | Quincy Medical Group
Optometry • Quincy, IL
Ratings by platform
- Quincy Medical Group official provider pages (Press Ganey): Generally high patient satisfaction ratings ranging from 4.8 to 4.9 out of 5 based on Press Ganey surveys (Hundreds of ratings per provider (e.g., 320 to 766 ratings))
- Wheree.com: 8.1 out of 10 (Not explicitly stated)
What patients say
Patients praise
- Attentive care
- Thorough examinations
- Professional and kind staff
- Welcoming environment
- Detailed explanations of procedures
Common complaints
- Inconsistent customer service experiences
- Rude interactions at reception or tech departments
- Variability in wait times
- Appointment scheduling issues
In patients' words
"Many patrons praise Dr. Heidi Haisley for her meticulous approach and genuine concern, noting she takes ample time to explain procedures."
— Wheree.com summary of patient feedback"Some customers have expressed frustration with inconsistent customer service experiences, citing rude interactions at reception or tech departments."
— Wheree.com summary of patient feedbackMore clinics in Quincy
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Family Practice | Quincy Medical Group
Patients praise: Highly praised family practice physicians (e.g., Dr. Seaman, Dr. Brink, Dr. Asbury) · Physicians described as caring, thorough, excellent listeners, and unhurried.
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