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Eye & Vision Institute

Optometry • Quincy, IL

Ratings by platform

  • Wheree.com

What patients say

Patients praise

  • Attentive care
  • Thorough examinations
  • Professional and kind staff
  • Welcoming environment
  • Detailed explanations of procedures

Common complaints

  • Inconsistent customer service experiences
  • Rude interactions at reception or tech departments
  • Variability in wait times
  • Appointment scheduling issues

In patients' words

"Many patrons praise Dr. Heidi Haisley for her meticulous approach and genuine concern, noting she takes ample time to explain procedures."

— Wheree.com summary of patient feedback

"Some customers have expressed frustration with inconsistent customer service experiences, citing rude interactions at reception or tech departments."

— Wheree.com summary of patient feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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