
RAYUS Radiology
Diagnostic Imaging • Puyallup, WA
Ratings by platform
- Apple Maps (RAYUS Radiology): 1.9/5 (16 reviews)
What patients say
Patients praise
- Efficient and fast appointments for some patients
- Professional, kind, and compassionate care by technologists and medical staff
- Helpful and friendly reception staff at certain locations
- High satisfaction with individual specialists like Dr. Joseph Tsai
Common complaints
- Difficulty reaching facilities by phone and long wait times
- Frustration with scheduling processes and insurance/referral coordination
- Disorganized office experiences, including billing issues and last-minute rescheduling
- Concerns regarding staff attitude and lack of professional communication
In patients' words
"Messaging and service is inconsistent. Hard to get a straight answer on the process from referrals - insurance approval- scheduling."
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