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Radiology Near Me in Puyallup, WA 98373

Diagnostic ImagingPuyallup, WA

★★★★★4.7/5519 reviews across 5 platforms

Ratings by platform

  • Apple Maps (RAYUS Radiology): 1.9/5 (16)
  • Apple Maps (Diagnostic Imaging Northwest): 2.9/5 (29)
  • Birdeye (Sound Medical Imaging): 3.4/5 (8)
  • Birdeye (Diagnostic Imaging Northwest): 4.9/5 (Google) (461)
  • Healthgrades (Dr. Joseph Tsai): 5.0/5 (5)

What patients say

Patients praise

  • Efficient and fast appointments for some patients
  • Professional, kind, and compassionate care by technologists and medical staff
  • Helpful and friendly reception staff at certain locations
  • High satisfaction with individual specialists like Dr. Joseph Tsai

Common complaints

  • Difficulty reaching facilities by phone and long wait times
  • Frustration with scheduling processes and insurance/referral coordination
  • Disorganized office experiences, including billing issues and last-minute rescheduling
  • Concerns regarding staff attitude and lack of professional communication

In patients' words

"Messaging and service is inconsistent. Hard to get a straight answer on the process from referrals - insurance approval- scheduling."

Apple Maps (RAYUS Radiology)

"I've been going to DINW for over 10 years. Every single time I've called I get the 'We're experiencing higher than normal call volumes.'"

Apple Maps (Diagnostic Imaging Northwest)

"Dr Tsai showed great interest and professionalism."

Healthgrades (Dr. Joseph Tsai)

"Very professional, kind, caring staff. They are everything you want and need in an imaging facility."

Facebook (TRA Medical Imaging)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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