Diagnostic Imaging Northwest
Diagnostic Imaging • Puyallup, WA
Ratings by platform
- Google Reviews (via Birdeye): 4.9/5 (461 reviews)
- Apple Maps: 2.9/5
What patients say
Patients praise
- Friendly, professional, and compassionate staff and technicians
- Efficient and quick service once onsite for some patients
- Clean and comfortable facilities
- Clear communication from technicians during procedures
Common complaints
- Difficulty reaching staff via phone, including long hold times and call volume issues
- Concerns regarding appointment scheduling and communication about medical preparations
- Reports of crowded waiting areas and long wait times at check-in
- Issues with billing communication and administrative follow-up
In patients' words
"It’s stressful enough to have to undergo your procedure then to have to run the gauntlet to make a stupid appointment is too much. ... Apparently for this medical provider caring about your patients is just too time consuming."
— Unilocal review"The staff, the facility and the equipment is of the highest quality. The staff, personable and professional."
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