Pulmonary and Sleep Clinics - Madigan Army Medical Center
Pulmonology & Sleep Medicine • Pullman, WA
Ratings by platform
- WebMD Care (Dr. Patrick Smith): 1.0 out of 5 stars (based on 1 review) (1 review)
- RateMDs (Madigan Army Medical Center): 1.0 out of 5 stars (1 review)
- HCAHPS (CMS data): 4 out of 5 stars (1,116 completed patient surveys)
What patients say
Patients praise
- Good care during surgeries or specific inpatient experiences
- Strong nurse and doctor communication in general hospital assessments
- Majority of patients (77-78%) would recommend the hospital overall
Common complaints
- Difficulties with scheduling appointments and long wait times for follow-ups
- Poor communication from administrative and clinical staff
- Frustration with referral processes and lack of timely updates on test results
- Perceived lack of care or attention to patient needs
In patients' words
"I have been waiting 3 months for my sleep study results... I'm tired of being tired and fall asleep driving all the time. They could care less if I end up crashing from lack of sleep."
— Trustburn user review"From the get go I have had problems getting through to this office making appointments and the Dr was untrained at what I was there for requiring him to have an assistant talk him through the basics."
— WebMD Care user review for Dr. Patrick SmithMore clinics in Pullman
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