PeaceHealth Salmon Creek Ear, Nose, Throat, Audiology, and ...
Ear, Nose, and Throat (ENT) & Audiology • Pullman, WA
Ratings by platform
- CMS HCAHPS (Pullman Regional Hospital): 4 out of 5 stars (overall hospital rating) (160 patients)
- PeaceHealth internal patient surveys: Range of 4.6 to 4.9 out of 5 stars (provider-specific) (Varies by provider (e.g., 107-155 ratings))
- Yelp: 2.3 out of 5 stars (brand average) (1001 reviews)
What patients say
Patients praise
- Many individual providers receive high satisfaction ratings (e.g., 4.6-4.9 out of 5 stars)
- Patients appreciate clinicians who are knowledgeable, thorough, and practice patient-centered care
- Specific praise for bedside manner and effective communication with children
- Efficiency and helpfulness of some support staff members
Common complaints
- Reports of rude or condescending staff and provider communication
- Concerns regarding dismissal of patient symptoms or unprofessional behavior
- Challenges with administrative processes, such as lost paperwork or refusal to complete forms
- General dissatisfaction with broader health system policies and service accessibility
In patients' words
"Dr. Davis is described as very knowledgeable, professional, caring, and compassionate. He listens to concerns, provides clear clarification, and is understanding of how conditions impact patients mentally."
— Loc8NearMe Review Summary"Terrible experience with audiologist, Dustin Bronsdon... He was rude, condescending, and treated me with complete..."
— Yelp Review"Instead of treating my infection or even examining it properly, Dr. Sangha questioned me about things that had nothing to do with my health... It felt dismissive and unprofessional."
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