Regional Programs - NWCVPR
Cardiac & Pulmonary Rehabilitation • Pullman, WA
Ratings by platform
- CMS HCAHPS (via Momentary/Medicare): 4 out of 5 stars (overall patient satisfaction) (160 patient surveys analyzed for star ratings)
What patients say
Patients praise
- High patient recommendation rates (85%-93%)
- Strong communication from nursing and medical staff
- Cleanliness and quality of facilities rated above national averages
- Recognized for outstanding patient experience
Common complaints
- Occasional general complaints common to hospital environments (e.g., billing, wait times), though specific negative reviews for NWCVPR or Pullman Regional Hospital programs are not extensively documented in a structured way.
In patients' words
"The staff, receptionist, RN, CNA and Doctor were all caring and efficient!"
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