Utah Valley InstaCare
Urgent Care • Provo, UT
Ratings by platform
- Birdeye: 4.3/5 (1,138 reviews on Birdeye)
- bdir.in aggregate: 4.4/5 (361 reviews)
- Solv Health aggregate: 2.9/5 (87 reviews)
What patients say
Patients praise
- Friendly and helpful staff
- Efficient/quick care in some instances
- Informative and caring doctors
Common complaints
- Long wait times
- Inadequate or incorrect medical treatment/diagnosis
- Being referred to the emergency room unnecessarily
- High or unexpected medical billing costs
- Staffing/training issues
In patients' words
"No matter what I go there for, they just tell me they can't help me and to go to the ER. Completely useless."
— Birdeye reviewer"I was disappointed with the significant wait that I needed to endure to receive care. When asked why such a long wait occurred, I received excuses belonging to a second-class hospital."
— LocalityBiz reviewer"These employees are great! They are so friendly and always in happy mood, they are quick on examining patients... The doctors are very informative and really care about helping their patients."
— Solv Health reviewerMore clinics in Provo
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