Provo Urgent Care
Urgent Care • Provo, UT
Ratings by platform
- Birdeye (Utah Valley InstaCare): 4.3/5 (1,138 reviews)
- Yelp (Riverwoods Urgent Care): 2.4/5 (36 reviews)
- Revere Health Urgent Care (Bdir/General): 3.6/5 (529 reviews)
- Yelp (Revere Health): 1.7/5 (115 reviews)
What patients say
Patients praise
- Friendly, attentive, and helpful staff members
- Convenience of late or weekend hours
- Prompt and effective treatment for specific non-life-threatening conditions
- Positive experiences with specific, named healthcare providers
- Comfortable facility environments
Common complaints
- Frustration with billing processes and practices
- Reports of long wait times during peak hours
- Inconsistent quality of care and perceived lack of competence in some instances
- Complaints regarding being redirected to the Emergency Room unnecessarily
- Reports of unprofessional or dismissive bedside manner from specific providers
In patients' words
"Went to urgent care for a what ended up being a migraine. They said they couldn't help and sent me to the ER. ER did a body response check and said I was fine... No treatments were made, there was no need to be sent to the ER. IHC then billed me $2,600. No college student can afford this. Professional scam artists."
— Birdeye (Utah Valley InstaCare) patient review"Nurses and staff were very patient and understanding. Made me feel very comfortable and welcomed. Dr Tavis is simply amazing. Nicest guy around. Spoke to me in a respectful manner... Excellent experience."
— Loc8NearMe (Revere Health Urgent Care) patient review"Staff was so nice. I was the last appt on a Saturday night after 10 PM by the time it was my turn and it didn't affect they kindness. It was great they were open late since ones near my home were all closed."
— OpenGovNY (Riverwoods Urgent Care) patient reviewMore clinics in Provo
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