Provo Family Clinic
Mental Health / Behavioral Health • Provo, UT
Ratings by platform
- ABA Navigator (Provo Family Clinic specific): 4.9/5 (8 reviews)
What patients say
Patients praise
- Effective therapeutic progress and positive clinical outcomes for some patients
- Helpful and kind front desk staff in some departments
- Access to affordable psychiatric care and services for Medicaid recipients
- Helpful, trauma-informed, and supportive environment for children and families in specific programs
Common complaints
- Long wait times for appointments and between sessions
- Perceived unprofessionalism or lack of empathy from some staff members
- Difficulty scheduling appointments, particularly due to high therapist turnover and limited availability
- Concerns regarding administrative, financial, and medication management processes
- Reports of feeling unheard or gaslit during therapy sessions
In patients' words
"The therapists have been phenomenal! The secretaries are so kind and friendly. They work with my schedule to make appointments convenient."
— ABA Navigator review for Provo Family Clinic"Went through 5 therapists over the course of 2 and a half years starting when I was pregnant with my baby and ended up just feeling gaslit at the end of it all. There are mostly interns and sometimes I would feel like they helped, but I have never ever felt like they cared about what I had to say and what I went through."
— LocalityBiz review for Wasatch Behavioral Health Main OfficeMore clinics in Provo
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