Cardiology Clinic at Utah Valley Hospital - Intermountain Health
Cardiology • Provo, UT
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall hospital rating) (1,120 patients surveyed)
- Intermountain Health Provider Portal: 4.9 out of 5 stars (for specific cardiology provider) (37 ratings)
- Intermountain Health Provider Portal: 4.9 out of 5 stars (for specific cardiology provider) (205 ratings)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Thorough exams and clear explanations of health conditions and treatments
- Compassionate, attentive, and kind bedside manner from providers
- High patient trust and confidence in cardiac care team
Common complaints
- Difficulty reaching the office directly by phone
- Concerns regarding appointment cancellations and scheduling administrative issues
- Occasional reports of poor communication or lack of empathy from some staff members
In patients' words
"The care I received the entire time I was in the hospital was beyond belief... you can place your bets that it will be Utah Valley Hospital."
— Patient review of Intermountain Heart Institute"Dr. Smith was great. He explained everything to me so I could understand."
— Patient review of Cardiology Clinic at Utah Valley Hospital"There is not a way to call the office direct unless transferred from a call agent. I had to call three times because the first time, I was hung up on when getting through..."
— Patient complaint on BirdeyeMore clinics in Provo
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